Business process mapping: improving customer satisfaction

Book Cover
Author
Jacka, J. Mike
Publisher
Wiley
Publication Date
2002
Language
English

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Subjects

Subjects
Business
Consumer satisfaction
Customer relations
Reengineering (Management)

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Contributors
Jacka, J. Mike  Author
Keller, Paulette J
Keller, Paulette J.  Author
ISBN
9780471079774
9780470496053
UPC

NoveList

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