The Sage handbook of intercultural competence

Acknowledgments

Foreword / Derek Bok

Preface

Part I. Conceptualizing Intercultural Competence

Chapter 1. Conceptualizing Intercultural Competence / Brian H. Spitzberg / Gabrielle Changnon

Chapter 2. The Identity Factor in Intercultural Competence / Young Yun Kim

Chapter 3. The Interculturally Competent Global Leader / Margaret D. Pusch

Chapter 4. The Moral Circle in Intercultural Competence: Trust Across Cultures / Gert Jan Hofstede

Chapter 5. Intercultural Conflict Competence as a Facet of Intercultural Competence Development: Multiple Conceptual Approaches / Stella Ting-Toomey

Chapter 6. Cultivating Intercultural Competence: A Process Perspective / Janet M. Bennett

Chapter 7. Developing Globally Competent Citizens: The Contrasting Cases of the United States and Vietnam / Mark A. Ashwill / Du'o'ng Thi Hoàng Oanh

Chapter 8. Understanding Africans' Conceptualizations of Intercultural Competence / Peter Ogom Nwosu

Chapter 9. An Associative Approach to Intercultural Communication Competence in the Arab World / R. S. Zaharna

Chapter 10. A Chinese Model of Intercultural Leadership Competence / Guo-Ming Chen / Ran An

Chapter 11. Intercultural Competence in German Discourse / Alois Moosmüller / Michael Schönhuth

Chapter 12. India: A Cross-Cultural Overview of Intercultural Competence / Ranjini Manian / Shobha Naidu

Chapter 13. Interculturality Versus Intercultural Competencies in Latin America / Adriana Medina-López-Portillo / John H. Sinnigen

Chapter 14. Synthesizing Conceptualizations of Intercultural Competence: A Summary and Emerging Themes / Darla K. Deardorff

Part II. Applying Intercultural Competence

Chapter 15. Intercultural Competence in Human Resources-Passing It On: Intercultural Competence in the Training Arena / Craig Storti

Chapter 16. Intercultural Competence in Business-Leading Global Projects: Bridging the Cultural and Functional Divide / Robert T. Moran / William E. Youngdahl / Sarah V. Moran

Chapter 17. Intercultural Competence in Teacher Education-Developing the Intercultural Competence of Educators and Their Students: Creating the Blueprints / Kenneth Cushner / Jennifer Mahon

Chapter 18. Intercultural Competence in Foreign Languages-The Intercultural Speaker and the Pedagogy of Foreign Language Education / Michael Byram

Chapter 19. Intercultural Competence in International Education Administration-Cultural Mentoring: International Education Professionals and the Development of Intercultural Competence / R. Michael Paige / Matthew L. Goode

Chapter 20. Intercultural Competence in Social Work-Culturally Competent Practice in Social Work / Rowena Fong

Chapter 21. Intercultural Competence in Engineering-Global Competence for Engineers / John M. Grandin / Norbert Hedderich

Chapter 22. Intercultural Competence in Religious Organizations-Neither Jew nor Gentile: Lessons About Intercultural Competence in Religious Organizations / George Yancey

Chapter 23. Intercultural Competence in Health Care-Developing Skills for Interculturally Competent Care / Rohini Anand / Indra Lahiri

Part III. Research and Assessment in Intercultural Competence

Chapter 24. Methodological Issues in Researching Intercultural Competence / Fons J. R. Van de Vijver / Kwok Leung

Chapter 25. Applying Theory and Research: The Evolution of Intercultural Competence in U.S. Study Abroad / Michael Vande Berg / R. Michael Paige

Chapter 26. Research Application: Toward a General Framework of Competence for Today's Global Village / Fons Trompenaars / Peter Woolliams

Chapter 27. Assessing Intercultural Competence: Issues and Tools / Alvino E. Fantini

Chapter 28. Implementing Intercultural Competence Assessment / Darla K. Deardorff

Chapter 29. The Real Cost of Intercultural Incompetence: An Epilogue / Joseph E. Trimble / Paul B. Pedersen / Eduardo S. Rodela

Author Index

Subject Index

About the Editor

About the Contributors