The need for quality benchmarks in undergraduate programs
pt. 1. Benchmarking for eight key program domains. The view from the top: checking the climate and the leadership of a program
First things first: attending to assessment issues, accountability and accreditation / with George B. Ellenberg, Claudia J. Stanny, Eman El-Sheikh
The new architecture of learning design: focusing on student learning outcomes
Student development: solving the great puzzle
Constructively evaluating faculty characteristics
Back to basics: program resources
The art, science, and craft of administrative support
pt. 2. Benchmarking in practice. Benchmarking quality in challenging contexts: the arts, humanities, and interdisciplinary programs / Jane S. Halonen with Gregory W. Lanier
Special issues in benchmarking in the natural sciences
Serving our students and our institutions
Appendices. A. Using benchmarking to serve as an external reviewer
C. Assessment materials for the arts
D. Disciplinary acrediting organizations for bachelor's degree programs currently recognized by the Council for Higher Education Accreditation.